Privacy Policy

Last updated: 13 May 2026

PangoBot is a free Discord bot for Dota 2 communities. This policy explains what data the bot handles. For questions, data deletion requests, or to report misuse, contact the maintainers via the PangoBot support Discord server (invite link).

Data the bot receives from Discord

When you run a slash command, Discord sends the bot:

• Your Discord user ID and the server (guild) and channel IDs where the command was run.
• The command name and the values you typed into command options (for example, the Steam ID or hero name you searched for).

The bot does not read regular chat messages. As a slash-command-only bot, it has no permission to do so.

Data the bot stores

• A short-lived cache of API responses (Dota hero data, item popularity, match summaries) in a local SQLite file on the hosting provider. This cache is keyed by public Dota match IDs, hero IDs, and Steam account IDs, not by your Discord identity.
• The bot does not store the content of your commands, your Discord user ID, your guild membership, or any personally identifying information beyond what is briefly held in memory while handling a command.

The cache lives on ephemeral hosting and is wiped on each redeploy.

Data the bot sends to third parties

To answer commands, the bot makes requests to:

• Discord (interaction responses), governed by Discord's Privacy Policy.
• OpenDota (opendota.com), for match data, player histories, and item popularity. We pass public Dota account IDs and hero IDs.
• Steam Web API, only when resolving a Steam vanity URL to a numeric ID. We pass the vanity string you provided.
• Dota 2 Fandom Wiki: counter explanations were scraped once at build time. The bot does not contact the wiki at runtime.

We do not share data with advertisers or analytics providers.

Your rights

You can request deletion of any cached data referencing a public Dota account by contacting the maintainers via the PangoBot support Discord server. Note that this only affects PangoBot's local cache; it does not affect data held by OpenDota, Steam, or Discord.

Children

PangoBot is intended for Discord users aged 13 and over (Discord's own minimum age).

Changes

If this policy changes materially, the updated version will be published at this URL with a new last-updated date.